Privacy Policy

1. Information We Collect

When you use epicSPOTLIGHT, we collect information you provide directly, including your name, email address, business name, website URL, industry, and business details submitted during onboarding. We also collect payment information processed securely through Stripe.

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the epicSPOTLIGHT platform
• Monitor your business's visibility across AI search engines
• Generate personalized reports, audits, and recommendations
• Process payments and manage your subscription
• Send transactional emails related to your account
• Improve and develop our services

3. Information Sharing

We do not sell your personal information. We share information only with service providers necessary to operate our platform (Stripe for payments, Supabase for data storage, Vercel for hosting, Resend for email delivery) and as required by law.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), encrypted storage, and access controls. Payment data is processed and stored exclusively by Stripe and never touches our servers.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We use PostHog for product analytics, which may set cookies to understand how you use our platform. No third-party advertising cookies are used.

8. Third-Party Services

Our platform integrates with third-party AI services (ChatGPT, Perplexity, Google AI, Gemini, Claude, Copilot) to monitor your visibility. Queries sent to these services include your business name and industry but no personal identifying information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a notice on our platform.

10. Contact

For questions about this Privacy Policy or to exercise your rights, contact us at: privacy@epicspotlight.com

epicSPOTLIGHT LLC, a Florida limited liability company.